Q: Where is your port of loading?
A: Fuzhou / Xiamen
Service FAQ
Q: What is your payment items?
A: TT / LC / Trade AssuranceTrade AssuranceTrade AssuranceTrade Assurance
Q: Do you have any branch?
A: Sorry, we don't have any branch at abroad.
Q: Do you supply installation?
A: Sorry, we have no installation team at abroad, but we supply the technical support.
Q: Do you offer free window sample？
A: Yes, we can supply free sample in standard size, but you will pay the freight charge.
Q: What’s your MOQ
A: One Unit
Q: How do you use my personal information?
A: We do not share or sell your name/address or email address with any other business.
Q: What methods of payment can I use?
A: T/T or Alibaba trade assurance.
Q: How is freight calculated?
A: The freight cost depends on the port of destination. Once customer confirm the port, we can get the estimated shipping cost. (Note, The shipping cost is not stable, final cost should be confirmed before the shipment).
Q: How long will be the shipping time?
A: Shipping time depends on the port of destination in customer’s local place. We can confirm the shipping time for you after confirm it.
Q: Can you help arrange the shipment for us？
A: Yes, we have the cooperate shipping gent can help arrange the shipment.
Q: How can I order window/door from ROPO?
A: Our windows are sold exclusively through our corporate locations. Click here to find a location nearest you, call +86-591-87147106 or fill out our online contact form.